State Farm® Insurance Agent Tobias Kelley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Marc Seldon
August 8, 2025
"Personnel at Tobias Kelley are responsive, however, be careful with State Farm. State Farm non-renewed our homeowners policy after a claim was made due to a burst water valve and water damage. After repairs were complete, State Farm non-renewed my home owners policy. While the rates were good initially, they continued to gradually increase rates. Be very thoughtful before selecting State Farm as your insurance provider."
Rebecca Stager
May 25, 2025
"Jordyn is great to deal with. She is high energy, knowledgeable, and gives the feeling she cares. I feel if I need further assistance, she is there for me."
Hilary Littles
May 1, 2025
"Working with Destiny Stokes at this State Farm location is always a joy! She goes above and beyond to assist with whatever questions or issues I have had. Highly recommend!!"
"Destiny is a gem! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Carlos Smallwood
April 5, 2025
"The young lady I had helping me was wonderful, informative, knowledgeable and professional, I would have signed up for everything if I could have afforded it"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Larue Harvell
February 25, 2025
"Sivon saved me over $100 a month plus got me more insurance!! Friendly and efficient!! So glad I switched!!"
"Hi Larue, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lyncoya Moore
January 3, 2025
"Sivon has been a joy to work with as I change insurances for a much better plan and rate for my family. Thanks again for the great service!"
Heather
October 8, 2024
"They are always so friendly and helpful when I call up there. Best insurance team I've ever worked with."
"Thank you so much for the kind words! We're thrilled to hear that you've had such a positive experience with our team. Our goal is always to provide friendly, helpful service. We're glad we've been able to meet your expectations & appreciate your business."
Jason Bridgemon
September 17, 2024
"Ms Destiny It's a great person. She go out her way to help with any need to get the issue resolved so she does a great job with Company need more People like her on the job !!!!!!!!!!"
"Thank you, Mr. Bridgemon. We appreciate your business & review for Ms. Destiny!"
Leslie S
January 22, 2024
"I'm giving them 2 stars due to homeowner's and car insurance. They were able to to change my car insurance from full coverage to liability. Then it all went downhill. Since October, I've been harassed constantly by someone (I won't say her name) about life insurance, every 2-3 weeks. All I wanted to change my car insurance. Although I've told her no several times (and she should have gotten the hint when I didn't sign up within a month after telling me) that I already have life insurance and don't need additional insurance. These people don't accept no for an answer. According to them, no means convince you or ask you later. They woke me up from my nap one day with this harassment, so I threw the towel in and decided to block them and switch agents. Now they know for sure, I ain't getting life insurance from them."
"Hi Nonya B, First, I'd like to apologize that you felt as if you were being harassed based on my staff member being persistent and wanting to make sure that you were properly insured. My agency takes pride in making sure that our policyholders and their families are properly protected from the unpredictability that life can present sometimes. We constantly do life insurance reviews for our customers. What we find most of the time is that even when customers have coverage, they end up either not knowing exactly what they have, or not having enough based on their current situation. My staff is also trained to be persistent with their follow-ups due to the serious nature of having proper life coverage. I would also recommend maybe sitting down for a review of your current coverage with your new agent to at least get the reassurance that you and your family are properly protected. Lastly, I really appreciate your feedback and will use it as a learning experience & also in training sessions with my team moving forward. "
Joyce Wilson
December 2, 2023
"Great!"
Kathryn Minty
October 11, 2023
"After speaking with Ms. Sivon, I can tell you that she was very helpful & delightful. It was an absolute pleasure to speak with her !! We even joked about Michigan drivers ( where I’m from) and Alabama drivers. She rates very high in my book. 😊"
"Wow, thank you for taking the time to write such a nice review. Sivon rates pretty high in our book as well. Our goal is to make sure that you have those same feelings each time you interact with a Team member in the office. We appreciate your business. "
Courtney Perry
September 25, 2023
"Outstanding service at this branch, always. Everyone you come in contact with is kind, professional, and goes above and beyond to ensure you are taken care of. Destiny was quick, efficient, and incredibly pleasant to work with. Keep up the good work!"
"Thank you, Ms. Perry! We appreciate the kind words, and your business. Thank you for entrusting us to keep you covered. "
